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Www.ccsenet.org/ijbm International Journal of Business and Management Vol. 5, No. 9; September 2010 Impact of Service Quality Management (SUM) Practices on Indian Railways — A Study of South Central
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What is impact of service quality?
Impact of service quality refers to the effects or consequences that the quality of a service has on customers, business performance, and overall satisfaction.
Who is required to file impact of service quality?
Typically, businesses or organizations that provide services are required to file impact of service quality reports.
How to fill out impact of service quality?
Impact of service quality reports are usually filled out by collecting data on customer feedback, service performance indicators, and other relevant information, and then analyzing and reporting on the findings.
What is the purpose of impact of service quality?
The purpose of impact of service quality reports is to assess the effectiveness of service delivery, identify areas for improvement, and ensure customer satisfaction.
What information must be reported on impact of service quality?
Information that should be reported on impact of service quality includes customer feedback, service performance metrics, trends, and any actions taken to address service quality issues.
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