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INFORMATION BOOKLET How to make a complaint about a registered teacher Information for the public JULY 2016 Teaching Council About this booklet tells you how you can make a complaint about a registered
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How to fill out a complaint about:

01
Gather all relevant information: Before filling out a complaint, ensure that you have all the necessary details such as names, dates, and any supporting documents or evidence related to the issue. This will help provide a clear context for your complaint.
02
Identify the appropriate recipient: Determine who the complaint should be addressed to. It could be an individual, a department, or a specific organization. Make sure to find the correct contact information, including their name, email, and mailing address.
03
Clearly state the problem: Begin your complaint by clearly describing the issue at hand. Use concise and specific language to explain the problem, including any relevant facts or incidents that support your claim. Avoid using emotional language and stick to the facts.
04
Provide relevant evidence: If you have any supporting evidence, include it with your complaint. This could include photographs, receipts, emails, or any other documentation that strengthens your case. Ensure that the evidence is organized and clearly labeled.
05
Include your contact information: It is essential to provide your contact details so that the recipient can respond to your complaint. Include your full name, address, phone number, and email address. This will allow them to reach out to you for any further clarification or resolution.
06
Suggest a resolution: In your complaint, it can be helpful to propose a reasonable resolution or outcome that you would like to see. This shows that you are willing to work towards a positive resolution and can help guide the recipient in finding a solution.

Who needs a complaint about:

01
Customers experiencing poor service: If you have received subpar service from a company or organization, filing a complaint can help address the issue and ensure that your concerns are heard.
02
Employees facing workplace harassment or discrimination: It is important for employees who are facing harassment or discrimination to file a complaint. This helps bring attention to the issue and can lead to appropriate actions being taken to rectify the situation.
03
Consumers with faulty products or services: If you have purchased a product or service that is faulty, unsafe, or does not meet your expectations, filing a complaint is necessary to seek a resolution, such as a refund or replacement.
Remember, when filing a complaint, it is crucial to remain calm, professional, and respectful. Clearly outlining the problem, providing supporting evidence, and proposing a resolution can greatly increase the chances of your complaint being addressed effectively.
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Complaint is about expressing dissatisfaction regarding a product, service, or situation.
Anyone who has experienced an issue or problem and wants to bring attention to it.
Complaints can typically be filed online, through email, over the phone, or in person.
The purpose of a complaint is to address an issue and seek resolution or justice.
Information such as the details of the issue, any relevant dates or people involved, and any supporting evidence.
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