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TEXAS PUBLIC FINANCE AU T H O R I T Y REPORT ON CUSTOMER SERVICE JUNE 1, 2014, TABLE OF CONTENTS Page Introduction 2 Inventory of External Customers by Strategy 2 Information Gathering Methodology
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Start by opening the customer service reportfinaldocx file on your computer.
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Fill in the necessary information such as the date of the report, your name, and your job title.
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Provide a brief summary of the customer service issue or incident that occurred.
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Include details about the customer involved, such as their name, contact information, and any relevant account or order numbers.
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Describe the nature of the problem or complaint raised by the customer in detail.
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Document any actions taken to resolve the issue, including conversations or correspondence with the customer or other employees.
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Include any additional information that may be relevant to the customer service report, such as evidence or supporting documentation.
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If applicable, make recommendations for improving customer service based on the experience documented in the report.
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