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Customer Service Q&A National Retailer Security Breach December 19, 2013, Q: Media reports are stating that Target experienced a data breach. Can you provide more specifics? A: Yes, we have received
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Customer service QA National is a quality assurance program for customer service.
All companies providing customer service are required to file Customer Service QA National.
To fill out Customer Service QA National, companies are required to report on their customer service quality assurance processes.
The purpose of Customer Service QA National is to ensure that companies are maintaining high standards of customer service.
Companies must report on their customer service quality assurance processes, including any improvements made.
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