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Contacting Fannie Mae about an Active Short Sale A Job Aide for Real Estate Professionals Fannie Mae appreciates the critical role real estate professionals play in the short sale process. Your guidance
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How to fill out contacting Fannie Mae about:

01
Start by gathering all relevant information and documents related to your inquiry or concern. This may include loan documents, account numbers, and any correspondence you have received from Fannie Mae.
02
Visit the Fannie Mae website or call their customer service hotline to find the appropriate contact information for your query. They may have different departments or channels for different types of inquiries.
03
Once you have the contact information, reach out to Fannie Mae through the preferred method. This could be through a phone call, email, or submitting an online form.
04
Clearly explain the purpose of your contact and provide all necessary details. Be concise and specific in describing your issue or question.
05
Depending on the nature of your inquiry, Fannie Mae may require additional documentation or information. Make sure to comply with any requests promptly to expedite the resolution process.
06
Keep a record of all your communication with Fannie Mae, including date, time, and the name of the representative you spoke to or corresponded with.
07
Follow up if necessary. If you haven't received a response within a reasonable timeframe or if your issue remains unresolved, don't hesitate to reach out again or escalate the matter to a higher authority within Fannie Mae.

Who needs contacting Fannie Mae about:

01
Homeowners with Fannie Mae-backed mortgages who have concerns or questions regarding their loan terms, payment options, or foreclosure prevention.
02
Renters living in properties owned by Fannie Mae who need assistance or have issues with their rental units.
03
Investors, lenders, or other stakeholders seeking information or clarification on Fannie Mae's policies, programs, or financial performance.
04
Housing counselors or agencies looking to collaborate with Fannie Mae or seeking guidance on assisting clients with Fannie Mae-related matters.
05
Potential homebuyers or borrowers interested in Fannie Mae's mortgage products or programs, such as the HomeReady® loan or the First Look® initiative for purchasing foreclosed properties.
Overall, contacting Fannie Mae is relevant for individuals and entities involved in various aspects of Fannie Mae's mortgage and housing operations, including homeowners, renters, investors, lenders, housing counselors, and potential homebuyers.
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Contacting Fannie Mae is typically about providing information or seeking guidance regarding loans, mortgage servicing, or other related matters.
Anyone who has a loan with Fannie Mae or is involved in mortgage servicing may be required to contact Fannie Mae.
You can fill out contacting Fannie Mae by calling their customer service line, submitting a form online, or contacting your loan servicer.
The purpose of contacting Fannie Mae is to ensure compliance with loan requirements, address any issues or concerns, or seek assistance with mortgage-related matters.
When contacting Fannie Mae, it is important to provide your loan number, personal information, details of the issue or request, and any relevant documentation.
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