Get the free Making a complaint - Cairn Housing Association

MAKING A COMPLAINT A QUICK GUIDE TO OUR COMPLAINTS PROCEDURE How to make a complaint You can make a complaint in person, by email, by phone, in writing or online. We have a two stage complaints procedure.

How to fill out making a complaint

How to fill out making a complaint:

1. Begin by clearly stating your problem or concern. Provide all relevant details, such as dates, times, and names of people involved.
2. Explain how the issue has affected you or others involved. Be specific and provide examples if possible.
3. Include any supporting documentation or evidence, such as emails, receipts, or photographs, to strengthen your complaint.
4. Clearly state the desired outcome or resolution you are seeking. Be realistic and specific about what you want to achieve.
5. Consider suggesting possible solutions or steps that can be taken to resolve the issue. This shows that you are proactive and willing to cooperate in finding a resolution.
6. Provide your contact information, including your name, address, phone number, and email, so that the recipient of your complaint can easily reach you for any additional information or clarification.

Who needs making a complaint:

1. Customers who have received poor or unsatisfactory service from a company or organization.
2. Employees who experience workplace harassment, discrimination, or other unfair treatment.
3. Students or parents who encounter issues with their educational institution.
4. Consumers who have purchased faulty or defective products.
5. Citizens who have encountered issues with government departments or services.
6. Patients who have experienced medical negligence or misconduct.

It is important to note that anyone who feels aggrieved or has a valid concern can make a complaint. The process of filling out a complaint can vary depending on the specific situation and the entity to which the complaint is being addressed.

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What is making a complaint?

Making a complaint is the act of expressing dissatisfaction or reporting an issue or concern.

Who is required to file making a complaint?

Anyone who has a grievance or concern can file a complaint.

How to fill out making a complaint?

To fill out a complaint, one must provide all relevant information and details regarding the issue or concern.

What is the purpose of making a complaint?

The purpose of making a complaint is to address and resolve issues or concerns that individuals may have.

What information must be reported on making a complaint?

The information that must be reported on a complaint includes details of the issue, relevant dates, and any supporting evidence.