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This document provides guidance on the deployment of Oracle's User Productivity Kit for in-application support, detailing configuration, implementation, and integration processes for various enterprise
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How to fill out oracle user productivity kit

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How to fill out Oracle User Productivity Kit In-Application Support

01
Log in to the Oracle User Productivity Kit (UPK) application.
02
Navigate to the project where you want to add In-Application Support.
03
Select the 'In-Application Support' option from the menu.
04
Click on 'Add New Support Item' to create a new in-application help topic.
05
Fill in the title and description fields with relevant information.
06
Select the type of support content you wish to add (e.g., steps, tips, videos).
07
Upload any necessary files or links related to the support content.
08
Set visibility options to ensure the right audience can see the support item.
09
Save changes and preview the support item to check for accuracy.
10
Publish the in-application support to make it available to end users.

Who needs Oracle User Productivity Kit In-Application Support?

01
End users who require assistance while using Oracle applications.
02
Trainers who need to provide supplementary documentation.
03
Organizations implementing Oracle systems looking for effective user support.
04
Technical writers responsible for creating training materials.
05
Support teams needing a tool to enhance user experience.
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People Also Ask about

A kit item is an item with fixed components that displays the item structure and doesn't have options and classes.
Oracle UPK provides a collaborative development environment to create system related assets which are used throughout the project lifecycle. With the ability to produce multiple outputs through a single recording session, Oracle UPK reduces content development time and cost.
Replacement for Oracle UPK. Support for Oracle's User Productivity Kit (UPK) ended in December 2022.
Oracle Fusion Cloud ERP is a complete, modern, cloud ERP suite that provides your teams with advanced capabilities, such as AI to automate the manual processes that slow them down, analytics to react to market shifts in real time, and automatic updates to stay current and gain a competitive advantage.
The Oracle Application Support role involves troubleshooting and resolving issues related to Oracle applications, providing support to end-users, implementing system updates, and ensuring the stability and performance of the Oracle applications.

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Oracle User Productivity Kit In-Application Support is a tool designed to enhance user experience by providing in-application guidance and support resources directly within Oracle applications. It helps users to navigate and utilize the applications more effectively.
Organizations that utilize Oracle applications and wish to provide in-application support to their users are required to implement and file the Oracle User Productivity Kit In-Application Support.
To fill out the Oracle User Productivity Kit In-Application Support, users need to gather relevant application data, design the support content, and input this information into the Oracle UPK tool, ensuring it aligns with the specific needs of the end-users.
The purpose of Oracle User Productivity Kit In-Application Support is to provide real-time, context-sensitive help and training within Oracle applications, thereby improving user productivity and minimizing the learning curve associated with new system functionalities.
Information that must be reported includes user guides, process documentation, training materials, user feedback, and performance metrics related to the effectiveness of the in-application support provided.
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