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COMPLAINTS POLICY Adoption/ Review 2010 2013 Committee WEB / PP WEB / PP Author Headteacher (LG) Headteacher (LG) Lead Person Headteacher Review Date 2013 2017 Flowchart of procedure for handling
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How to fill out complaints policy - bcaustonbbsuffolkbbschbbukb:

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A complaints policy outlines the procedures and guidelines for addressing and resolving complaints within an organization.
All organizations, including businesses and institutions, are required to have a complaints policy in place.
To fill out a complaints policy, one must establish clear procedures for receiving, investigating, and resolving complaints. It should also outline steps for escalating complaints if necessary.
The purpose of a complaints policy is to provide a structured approach to handling complaints, ensuring that they are addressed in a timely and fair manner.
A complaints policy should include contact information for filing complaints, details on how complaints will be processed, and the timelines for resolution.
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