Get the free Customer Service Representative (CSR) Training Class - nj-phcc

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New Jersey PCC and Quality Service Contractors presents. . . Customer Service Representative (CSR) Training Class This CSR program is a ONE-DAY class instructed by Quality Service Contractors (MSC)

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What is customer service representative csr?

Customer Service Representative (CSR) is an individual who interacts with customers on behalf of a company, providing information about products and services and resolving customer issues.

Who is required to file customer service representative csr?

Any company that has customer service representatives working for them is required to file customer service representative csr.

How to fill out customer service representative csr?

To fill out customer service representative csr, company needs to provide information about the number of customer service representatives employed, their job duties, and any training they have received.

What is the purpose of customer service representative csr?

The purpose of customer service representative csr is to ensure that companies are providing adequate customer service and resolving customer issues in a timely manner.

What information must be reported on customer service representative csr?

Information such as the number of customer service representatives employed, their job duties, training received, and any customer service metrics or feedback.

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