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Get the free Understanding & Influencing your Visitors.pptx - FACET - facet asn

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Workshop Wednesday, 9 March 2016 1.00 5.00pm www.facet.asn.au The Visitor Experience Jarek Leon is a Perth based storyteller, trainer and customer experience designer. His entertaining, energizing
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How to fill out understanding amp influencing your:

01
Start by identifying the key stakeholders: Before diving into the process, it is crucial to determine who the key stakeholders are. These are the individuals or groups that have an interest in the topic or decision at hand. Identifying the stakeholders will help you understand who needs to be influenced.
02
Gather relevant information: Once you have identified the stakeholders, gather all the pertinent information related to the topic. This could include facts, data, research, or any other information that can help you form a comprehensive understanding of the issue.
03
Analyze the stakeholders' perspectives: Take the time to understand each stakeholder's perspective. What are their motivations, interests, and concerns? This analysis will enable you to tailor your approach and better influence their opinions or decisions.
04
Build rapport and trust: Developing strong relationships with the stakeholders is vital. Make an effort to establish rapport, listen actively, and show empathy towards their viewpoints. Building trust will increase your influence and credibility when communicating your understanding.
05
Clearly convey your understanding: Communication is key when it comes to influencing others. Articulate your understanding of the issue in a clear, concise, and compelling manner. Use evidence, examples, and logical arguments to support your points.
06
Address concerns and objections: Anticipate potential objections or concerns that stakeholders may raise. Be prepared to address these effectively and respectfully. Use facts, counterarguments, or alternative solutions to alleviate their concerns and strengthen your case.
07
Offer viable solutions: Along with understanding and influencing, offer viable solutions to the stakeholders. Show them that you not only comprehend the topic but also have valuable insights and potential resolutions to any challenges they may face.

Who needs understanding amp influencing your:

01
Leaders and managers: Understanding and influencing are essential skills for leaders and managers. They need to effectively communicate their understanding of a situation or decision to inspire and motivate their teams. Furthermore, they must influence others' perspectives to drive organizational success.
02
Sales and marketing professionals: In the competitive business world, sales and marketing professionals need to understand their customers' needs and preferences to influence their purchasing decisions. These skills help in crafting effective sales presentations and marketing strategies.
03
Advocacy groups and activists: Individuals or organizations advocating for a cause often need to understand and influence public opinion, policymakers, or other relevant stakeholders. By effectively conveying their understanding and influencing others' perspectives, they can drive change and achieve their goals.
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Understanding amp influencing your refers to the ability to comprehend and impact a particular situation or individual.
Individuals or organizations who are involved in the situation or individual and have a stake in the outcome are required to file understanding amp influencing your.
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