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PROCEEDINGS OF THE 3RD INTERNATIONAL CONFERENCE ON COMMUNICATIONS AND INFORMATION TECHNOLOGY ecru Features in Telecommunication Websites Noor Habitat Ar shad, Faith Ahmad, Saharbudin N. T. Shah and

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What is ecrm features in telecommunication?

ECRM (Enhanced Customer Relationship Management) features in telecommunication include tools and technologies that help telecom companies manage customer interactions, improve customer satisfaction, and increase customer loyalty.

Who is required to file ecrm features in telecommunication?

Telecommunication companies are required to file ecrm features in telecommunication in order to comply with regulatory requirements.

How to fill out ecrm features in telecommunication?

To fill out ecrm features in telecommunication, telecom companies need to gather information on customer interactions, service quality, and customer feedback, then input this data into their ECRM systems.

What is the purpose of ecrm features in telecommunication?

The purpose of ecrm features in telecommunication is to improve customer satisfaction, streamline customer interactions, and ultimately increase revenue.

What information must be reported on ecrm features in telecommunication?

The information that must be reported on ecrm features in telecommunication includes customer feedback, service requests, response times, and overall customer satisfaction levels.

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