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PERFORMANCE CALL REVIEW AUDIT Date of Audit: / / Attendant: Run #: AREA DOCUMENTED CRITERIA MEETS STANDARDS YES or NO SCENE TIME 12 MINUTES MEDICAL 12 MINUTES TRAUMA OR DOCUMENTED TRANSPORT TIME TO
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Performance call review audit is a process to review and evaluate the performance of phone calls made by employees in a business setting to ensure compliance with regulations and quality standards.
Any business or organization that conducts phone calls as part of their operations may be required to file a performance call review audit.
To fill out a performance call review audit, one must document and analyze phone call data, evaluate employee performance, and ensure compliance with regulations.
The purpose of performance call review audit is to improve the quality of phone calls, ensure compliance with regulations, and enhance employee performance and customer satisfaction.
Information that must be reported on a performance call review audit includes call recordings, call duration, employee performance evaluations, compliance issues, and any corrective actions taken.
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