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PRODUCT OVERVIEWOPENTEXT FINITE AUTOSCOREOpenText Finite Autos core Automate the identification, scoring, and tracking of agent behaviors and customer experiences in all recorded calls using advanced
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Opentext qfiniti autoscore product is a software solution that automatically scores and evaluates customer interaction recordings to provide insights and feedback on performance.
Companies or organizations that use Opentext qfiniti autoscore product to analyze customer interactions and improve performance are required to file.
Opentext qfiniti autoscore product is typically filled out by setting up the software to automatically score customer interactions based on pre-defined criteria.
The purpose of Opentext qfiniti autoscore product is to provide actionable insights and feedback on customer interactions to enhance performance and customer satisfaction.
Information such as call recordings, scores assigned to interactions, performance metrics, and feedback on customer interactions must be reported on Opentext qfiniti autoscore product.
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