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BCM RLS 6.0Call Pilot AutoAttendant Task Based GuideCallPilot AutoAttendantCopyright 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information
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How to fill out call pilot auto-attendant
How to fill out call pilot auto-attendant
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To fill out the call pilot auto-attendant, follow these steps:
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Dial the call pilot auto-attendant number.
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Listen to the available options and select the desired language.
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Listen to the prompts and follow the instructions to set up your personalized greetings and menu options.
05
Record your main greeting that callers will hear when they reach the auto-attendant.
06
Configure the menu options by assigning different actions to different keys.
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Create and record sub-menu greetings for specific menu options.
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Test the auto-attendant by calling the number and navigating through the menu options.
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Make any necessary adjustments and re-record greetings or menu options if needed.
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Save the settings and activate the call pilot auto-attendant for it to start functioning.
Who needs call pilot auto-attendant?
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Call pilot auto-attendant is useful for businesses or organizations that receive a high volume of incoming calls.
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It is beneficial for companies that want to provide a professional and efficient call handling experience for their callers.
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Businesses with multiple departments or extensions can use the auto-attendant to direct callers to the appropriate destination.
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Call pilot auto-attendant is particularly helpful for companies that operate outside of regular business hours or have a remote workforce.
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It allows callers to self-navigate through menu options and reach the desired party without the need for manual transfers or assistance.
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What is call pilot auto-attendant?
Call pilot auto-attendant is an automated system that answers incoming calls and routes them to the appropriate extension or department.
Who is required to file call pilot auto-attendant?
Businesses or organizations that receive a high volume of incoming calls are required to file call pilot auto-attendant.
How to fill out call pilot auto-attendant?
Call pilot auto-attendant can be filled out by configuring the automated system with the desired greetings, menus, and call routing options.
What is the purpose of call pilot auto-attendant?
The purpose of call pilot auto-attendant is to efficiently manage incoming calls, improve customer service, and streamline call routing.
What information must be reported on call pilot auto-attendant?
Call pilot auto-attendant must include relevant business contact information, department extensions, and any menu options for callers to choose from.
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