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Excellence in Business Communication, 12e (Hill/Over) Chapter 14 Developing and Delivering Business Presentations 1) Speeches and oral presentations are much like any other messages in that A) they
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First, gather all necessary information and data related to the topic of communication.
02
Next, organize the information in a structured manner to ensure clarity and coherence in the communication process.
03
Start by introducing the topic and providing a brief overview of what will be covered in the communication.
04
Use clear and concise language, avoiding jargon or technical terms that may confuse the audience.
05
Break down complex ideas into smaller, more easily understandable points.
06
Support your points with relevant examples, data, or evidence to strengthen your communication.
07
Maintain a professional tone and style throughout the communication.
08
Use appropriate grammar, spelling, and punctuation to ensure the message is clear and error-free.
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Consider the audience and adjust the communication style accordingly, using language and examples that resonate with them.
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Conclude by summarizing the main points and providing any necessary next steps or call to action.

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Business professionals who want to effectively convey their messages to clients, stakeholders, or colleagues.
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Excellence in business communication refers to the ability to effectively convey information and ideas within a business setting.
All employees within a company are required to maintain excellence in business communication.
Excellence in business communication can be achieved by using clear and concise language, active listening, and proper formatting.
The purpose of excellence in business communication is to ensure that information is conveyed accurately and efficiently within a business environment.
Information such as project updates, meeting minutes, action plans, and important announcements are typically reported in excellence in business communication.
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