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COMPLAINT AND COMMENT Please complete this form for better management of your complaint or your comment (Fields marked * are required) The form can be sent to the ICBM fax: +39 02 72002098 email:
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How to fill out complaint and comment

How to fill out complaint and comment
01
First, gather all the necessary information regarding your complaint or comment.
02
Start by addressing the recipient of your complaint or comment.
03
Introduce yourself and briefly explain the purpose of your complaint or comment.
04
Clearly state your concerns or issues in a point-by-point format, providing specific details and examples.
05
If applicable, provide any supporting documents or evidence to strengthen your case.
06
Mention any previous attempts made to resolve the issue and the outcomes, if any.
07
Propose a solution or request a specific action to be taken to resolve the complaint or address the comment.
08
Conclude your complaint or comment by expressing your expectations and providing your contact information for further communication.
09
Proofread your complaint or comment before submission to ensure clarity, coherence, and accuracy.
Who needs complaint and comment?
01
Anyone who has encountered a problem, issue, or dissatisfaction with a product, service, or experience can express their concerns through a complaint or comment.
02
Customers who have experienced poor customer service, received faulty or damaged goods, or faced any form of mistreatment can utilize complaints and comments to seek resolution or justice.
03
Consumers who wish to provide feedback, suggestions, or appreciation for a particular product, service, or experience can use comments to express their thoughts.
04
Employees who wish to report workplace issues, harassment, or unethical behavior may need to file a complaint to ensure their concerns are taken seriously and addressed appropriately.
05
Organizations, businesses, or institutions that have a formal process for handling complaints and comments may require individuals to express their concerns through this system for effective resolution and record-keeping.
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What is complaint and comment?
Complaint is an expression of dissatisfaction/incident report, while a comment is a suggestion/feedback.
Who is required to file complaint and comment?
Anyone who has experienced an issue or has feedback to provide can file a complaint or comment.
How to fill out complaint and comment?
Complaints and comments can be filled out on official forms or submitted online through the designated platform.
What is the purpose of complaint and comment?
The purpose of complaints and comments is to address issues, improve services, and provide feedback for betterment.
What information must be reported on complaint and comment?
A detailed description of the issue, relevant dates, names, and any supporting documentation.
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