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The NHS Friends and Family Test Implementation Guidance The NHS Friends And Family Test: Implementation Guidance DH INFORMATION READER BOX Policy HR / Workforce Management Planning / Performance Clinical
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How to fill out NHS Friends and Family:

01
Visit the official NHS Friends and Family website or request a paper survey from your healthcare provider.
02
Provide basic information such as your name, contact details, and the healthcare service you received.
03
Rate your experience on a scale from 0 to 10, with 0 being "extremely dissatisfied" and 10 being "extremely satisfied."
04
Leave comments explaining your reasons for the chosen rating, highlighting both positive and negative aspects of your experience.
05
Submit the survey online or return the paper survey to the designated address or healthcare provider.

Who needs NHS Friends and Family:

01
Anyone who has received healthcare services from the NHS can participate in the Friends and Family survey.
02
Patients, their families, or representatives can share their feedback to help improve the quality of care provided by the NHS.
03
Healthcare providers, managers, and policymakers rely on these surveys to identify areas for improvement and make informed decisions.
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NHS Friends and Family Test (FFT) is a feedback tool that provides patients with the opportunity to give feedback on the care and treatment they received while using NHS services.
Patients who have received treatment from NHS services are required to participate in the NHS Friends and Family Test.
Patients can fill out the NHS Friends and Family Test by answering a set of questions regarding their experience with NHS services.
The purpose of the NHS Friends and Family Test is to gather feedback from patients in order to improve the quality of care provided by NHS services.
Patients are required to report their overall experience with NHS services, as well as any suggestions for improvement.
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