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ORACLE DAT A SHEET Oracle Functional Help Desk for Retail and Hospitality Oracle Functional Help Desk for Retail and Hospitality is a tailored solution providing rapid functional and technical support
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Step 1: Open the Oracle Functional Help Desk application.
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Step 2: Click on the 'New Request' button to create a new help desk ticket.
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Step 3: Fill out the required fields such as 'Requester Name', 'Contact Information', and 'Issue Details'.
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Step 4: Provide a detailed description of the issue or problem you are experiencing.
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Step 5: Select the appropriate priority level for the ticket.
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Step 6: Attach any necessary files or documents that may help in resolving the issue.
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Step 7: Click 'Submit' to submit the help desk ticket for review and further action.
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Step 8: Keep track of the ticket status and communicate with the support team through the Oracle Functional Help Desk application.
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Step 9: Once the issue is resolved, close the ticket by updating the status and providing any additional feedback or comments.

Who needs oracle functional help desk?

01
Companies or organizations using Oracle software
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IT departments and support teams
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End users of Oracle applications
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Anyone seeking assistance or technical support with Oracle functional issues
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Oracle consultants or professionals providing support services
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Oracle Functional Help Desk is a support service provided by Oracle to help users troubleshoot and resolve functional issues with Oracle products.
Users who encounter functional issues with Oracle products are required to file Oracle Functional Help Desk.
Oracle Functional Help Desk can be filled out by accessing the support portal on Oracle's website and submitting a support ticket with detailed information about the issue.
The purpose of Oracle Functional Help Desk is to assist users in resolving functional issues with Oracle products in a timely manner.
Users must report detailed information about the functional issue they are facing, including error messages, steps to reproduce the issue, and any relevant system information.
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