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CUSTOMER RELATIONS POLICIESApproved 11/25/15CUSTOMER SERVICE GENERAL POLICIES
TABLE OF CONTENTS
1. GENERAL POLICIES31.1Customer Defined31.2Deposits41.3Issuance of Bills41.4Estimated Bills51.5Credit
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What is customer relations policies?
Customer relations policies outline the guidelines and procedures for how a company interacts with and serves its customers.
Who is required to file customer relations policies?
Any company that interacts with customers or clients is required to have customer relations policies in place.
How to fill out customer relations policies?
Customer relations policies can be filled out by detailing the company's approach to customer service, communication methods, conflict resolution procedures, and any other relevant information.
What is the purpose of customer relations policies?
The purpose of customer relations policies is to ensure consistent and high-quality customer service, manage customer expectations, and create a positive customer experience.
What information must be reported on customer relations policies?
Customer relations policies should include information on how customers can contact the company, how complaints or issues will be resolved, any guarantees or warranties offered, and any other relevant details.
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