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DutchBangla Bank Limited
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Article NumberTopicPage Number1.1Introduction11.2Objectives of Customer Charter11.3Legal basis of the Customer Charter11.4Application of
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What is objectives of customer charter?
The objectives of a customer charter are to establish a commitment to providing quality service to customers, to outline specific goals and expectations for customer service, and to demonstrate accountability and transparency.
Who is required to file objectives of customer charter?
Organizations or businesses that have a customer charter in place are required to file the objectives of the customer charter.
How to fill out objectives of customer charter?
The objectives of a customer charter can be filled out by clearly outlining the goals and commitments of the organization towards customer service, ensuring they align with the overall mission and values of the business.
What is the purpose of objectives of customer charter?
The purpose of the objectives of a customer charter is to clearly communicate to customers and stakeholders the organization's commitment to providing high-quality service and to hold the business accountable for meeting specific service standards.
What information must be reported on objectives of customer charter?
The objectives of a customer charter should include specific goals for customer service, timelines for achieving these goals, methods for measuring success, and any relevant metrics or performance indicators.
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