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CUSTOMER Inquiry RETAIL LIABILITIESANNEXURE 2 LETTER FORMAT FOR CHANGE IN EMAIL IDS IN EMAIL INDEMNITY Date To The Manager Yes Bank Ltd Sub : Addition/Modification/Deletion of email IDs of person
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Step 1: Begin by greeting the customer and asking how you can assist them.
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Step 2: Listen attentively to the customer's enquiry and demonstrate empathy.
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Step 3: Ask relevant and open-ended questions to gather all necessary information.
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Step 4: Provide clear and concise explanations or solutions to address the customer's enquiry.
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Step 5: If additional assistance is required, consult with appropriate colleagues or escalate the enquiry to a supervisor.
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Step 6: Thank the customer for their enquiry, ensure they are satisfied with the provided information, and offer further assistance if needed.
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Step 7: Document the enquiry and any actions taken in the appropriate customer service database or CRM system.

Who needs customer enquiry - retail?

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Any retail customer who has a question, concern, or request related to a product or service offered by the retail business.
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This includes both potential and existing customers who may require assistance or clarification before making a purchase or after experiencing an issue.
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Customer enquiries are essential in ensuring customer satisfaction, resolving problems, and building trust and loyalty.
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Customer enquiry - retail is a process where retail businesses respond to inquiries or concerns from customers regarding products, services, or their shopping experience.
Retail businesses of any size are required to file customer enquiry - retail.
To fill out a customer enquiry - retail, businesses must provide detailed and accurate information about the customer's inquiry or concern, as well as any actions taken to address it.
The purpose of customer enquiry - retail is to improve customer satisfaction, address any issues or complaints, and maintain a positive relationship with customers.
Information such as the customer's name, contact information, inquiry or concern, actions taken to address it, and resolution status must be reported on customer enquiry - retail.
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