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Web Services Creating a Maintenance Request Log into our ticketing system known as JIRA:1. Go to pirates.CMC.Columbia.edu 2. Log on using your CU account information for your username (UNI) and password.
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How to fill out creating a maintenance request

01
Start by accessing the maintenance request form online or obtaining a physical copy from your housing management office.
02
Fill out your personal details such as name, contact number, and address. Make sure to provide accurate information for smooth communication.
03
Specify the type of maintenance request you are filing, such as plumbing, electrical, pest control, or general repairs.
04
Describe the issue or problem in detail. Be clear and specific to ensure the maintenance team understands the nature of the request.
05
If possible, include any relevant pictures or documentation that can support your maintenance request.
06
Indicate the urgency or priority level for the maintenance request. This helps the maintenance team to prioritize their tasks accordingly.
07
Submit the filled-out maintenance request form either online or by delivering it to the designated office.
08
Keep a copy of the request for your records and follow up with the housing management if necessary until the maintenance is completed.

Who needs creating a maintenance request?

01
Anyone residing in a property that requires maintenance or repairs can benefit from creating a maintenance request. This includes homeowners, tenants, and occupants of residential or commercial properties.
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Creating a maintenance request involves submitting a formal request to address any repairs or upkeep needed in a specific area or property.
Any individual or entity responsible for the maintenance of a property is required to file a maintenance request.
To fill out a maintenance request, one must provide detailed information about the issue, including location, description of the problem, and contact information.
The purpose of creating a maintenance request is to ensure necessary repairs or maintenance work is done in a timely manner to maintain the functionality and safety of a property.
Information such as the location of the issue, description of the problem, urgency of the repair, contact information, and any relevant details must be reported on a maintenance request.
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