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Nor tel Agent Greeting NTVQ09BA Installation GuidePublication Number: NTPH13AA Install Document release: 3.02 Date: Sep 2006Year Publish FCC Copyright 2006 Nor tel Networks, All Rights ReservedInformation
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How to fill out nortel agent greeting
How to fill out nortel agent greeting
01
Access the Nortel Agent Greeting system through your Nortel phone system's main menu.
02
Listen to the prompts given by the system and navigate through the menu options to reach the Agent Greeting section.
03
Follow the instructions on how to record your greeting message.
04
Speak clearly and concisely when recording your greeting.
05
Review your recorded greeting and make any necessary adjustments.
06
Save your recorded greeting and exit the Nortel Agent Greeting system.
Who needs nortel agent greeting?
01
Nortel agent greeting is needed by call center agents who use Nortel phone systems.
02
It is important for these agents to have a professional and informative greeting message for when callers are put on hold or transferred to them.
03
Having a well-crafted greeting can enhance the caller's experience and provide important information, such as expected hold times or alternative contact options.
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What is nortel agent greeting?
Nortel agent greeting is a recorded message used by Nortel agents to greet callers and provide information.
Who is required to file nortel agent greeting?
All Nortel agents are required to file a nortel agent greeting.
How to fill out nortel agent greeting?
Nortel agent greeting can be filled out by recording a professional greeting message with relevant information and uploading it to the Nortel system.
What is the purpose of nortel agent greeting?
The purpose of nortel agent greeting is to provide a consistent and informative message to callers and enhance the professionalism of the agent.
What information must be reported on nortel agent greeting?
Nortel agent greeting must include the agent's name, company name, operating hours, and any other relevant information for callers.
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