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Payment Error Rate Measurement
(PERM)
FY 2017 Cycle 3
Kickoff
August 25, 20161Learning Objectives
PERM Program OverviewClaims Data Submission FFS and Managed Care Sampling FFS Details Devastate Policy
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How to fill out payment error rate measurement

How to fill out payment error rate measurement
01
To fill out payment error rate measurement, follow these steps:
02
Identify the error types that should be measured, such as overcharge, undercharge, duplicate charges, etc.
03
Determine the time period for measurement, such as monthly, quarterly, or annually.
04
Collect the payment data for the specified time period, including the total number of transactions and the amount of revenue generated.
05
Calculate the total number of payment errors during the specified time period.
06
Calculate the payment error rate by dividing the total number of payment errors by the total number of transactions.
07
Multiply the payment error rate by 100 to get the error rate percentage.
08
Analyze the payment error rate to identify any trends or patterns.
09
Take corrective actions to reduce the payment error rate if necessary.
10
Repeat the measurement process regularly to monitor the effectiveness of corrective actions and ensure ongoing improvement.
Who needs payment error rate measurement?
01
Payment error rate measurement is needed by businesses and organizations that process financial transactions.
02
This includes:
03
- E-commerce websites and online retailers
04
- Banks and financial institutions
05
- Payment service providers
06
- Billing and invoicing systems
07
- Subscription-based businesses
08
- Government agencies handling payments
09
By measuring the payment error rate, these entities can identify and address any issues or inefficiencies in their payment processes, which can ultimately improve customer satisfaction, reduce financial losses, and enhance overall operational performance.
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What is payment error rate measurement?
Payment error rate measurement is the process of assessing and calculating the percentage of errors in payment transactions.
Who is required to file payment error rate measurement?
All agencies that administer payment programs are required to file payment error rate measurement.
How to fill out payment error rate measurement?
Payment error rate measurement is typically filled out by analyzing a sample of payment transactions, calculating the error rate, and reporting the findings.
What is the purpose of payment error rate measurement?
The purpose of payment error rate measurement is to identify and reduce errors in payment transactions, ultimately improving program efficiency and accuracy.
What information must be reported on payment error rate measurement?
The information reported on payment error rate measurement includes the total number of payments, the number of errors found, and the calculated error rate.
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