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Excellence in Education Trust Complaints Policy January 2017 Review date: January 202011. Introduction1.1. The Furness and Tarkington Manor Academies, which constitute the Excellence in Education Trust

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How to fill out complaints procedure - oakington

01

To fill out the complaints procedure at Oakington, you need to follow these steps:

02

Start by obtaining a copy of the complaints form from the designated office at Oakington.

03

Provide your personal details such as name, contact information, and any relevant identification numbers.

04

Clearly state the nature of your complaint in detail, providing all necessary facts and supporting documentation.

05

Indicate the date and time when the incident or issue occurred.

06

Describe any attempts made to resolve the matter before filing the complaint.

07

If applicable, provide the names and contact information of any witnesses or individuals involved in the incident.

08

Make sure to sign and date the complaints form before submitting it to the designated office at Oakington.

09

Keep a copy of the completed complaints form for your records.

10

Wait for a response from Oakington regarding your complaint and follow any further instructions or actions as necessary.

Who needs complaints procedure - oakington?

01

Anyone who has encountered an issue, incident, or misconduct related to the services or operations at Oakington may need to utilize the complaints procedure.

02

This includes employees, customers, visitors, or any other individuals who have experienced problems or dissatisfaction in their interactions with Oakington.

03

The complaints procedure is designed to provide a formal avenue for addressing and resolving such concerns in a fair and transparent manner.

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What is complaints procedure - oakington?

The complaints procedure at Oakington is a formal process for addressing and resolving grievances or dissatisfaction with services.

Who is required to file complaints procedure - oakington?

Anyone who has a concern or complaint about the services provided at Oakington is required to file a complaints procedure.

How to fill out complaints procedure - oakington?

The complaints procedure at Oakington can be filled out by submitting a written complaint detailing the issue, along with any supporting documentation.

What is the purpose of complaints procedure - oakington?

The purpose of the complaints procedure at Oakington is to ensure that concerns and grievances are addressed and resolved in a timely and effective manner.

What information must be reported on complaints procedure - oakington?

The complaints procedure at Oakington must include details of the complaint, the date it occurred, any individuals involved, and any steps taken to address the issue.

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