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CUSTOMER SERVICEOPERATIONS DEPARTMENT
Instruction Circular No. 1890
Date :
22/05/2018
File No.
80
Dept. Running No. 252
CIRCULAR TO ALL OFFICES
(1) POLICY FOR SETTLEMENT OF CLAIMS OF DECEASED DEPOSITORS
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What is customer service--operations department file?
Customer service--operations department file is a document used to track and manage customer interactions and operational processes.
Who is required to file customer service--operations department file?
All employees working in the customer service or operations department are required to file this document.
How to fill out customer service--operations department file?
The customer service--operations department file can be filled out by entering customer inquiries, complaints, resolutions, and operational activities in the designated sections.
What is the purpose of customer service--operations department file?
The purpose of the customer service--operations department file is to ensure effective customer service management and operational efficiency.
What information must be reported on customer service--operations department file?
Information such as customer names, contact details, inquiries, complaints, resolutions, and operational activities must be reported on the customer service--operations department file.
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