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Complaints Procedure Statement of intent. As a church school what and how we teach, what and how our pupils learn within and beyond the classroom are and must be rooted in Christian values: Friendship,

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What is complaints procedure statement?

The complaints procedure statement is a document outlining the process for addressing and resolving complaints within an organization.

Who is required to file complaints procedure statement?

All organizations are required to have a complaints procedure statement in place.

How to fill out complaints procedure statement?

The complaints procedure statement should be filled out by detailing the steps individuals should take to file a complaint and how the organization will address and resolve it.

What is the purpose of complaints procedure statement?

The purpose of complaints procedure statement is to ensure complaints are handled in a fair and timely manner, improving customer satisfaction and resolving issues effectively.

What information must be reported on complaints procedure statement?

The complaints procedure statement should include contact information for filing complaints, the timeline for resolution, and any escalation procedures.

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