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Consumer Feedback Policy and Procedures
Policy:It is the policy of Oswego County Opportunities, Inc. (OCO, the Agency) to provide
a variety of methods for consumers and the public to communicate
feedback
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What is policy and procedures for?
Policy and procedures are put in place to establish guidelines and standards for how tasks should be performed within an organization.
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Certain organizations or institutions may be required by law or regulatory bodies to file their policy and procedures.
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The purpose of policy and procedures is to ensure consistency, efficiency, and compliance within an organization.
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Policy and procedures should include information on roles and responsibilities, processes, standards, compliance requirements, and consequences of non-compliance.
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