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Transaction Copy Retrieval & Dispute Forename of Cardholder: Card Number: Mobile Number: Email Address:Transaction Date Merchant NameTransaction AmountDisputed AmountDECLARATION: I am disputing the
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01
Log in to your account on the managing chargebacks - setting website.
02
Navigate to the 'Settings' section.
03
Locate the 'Chargebacks' or 'Disputes' tab.
04
Click on the 'Add new' or 'Create' button.
05
Fill out the required information such as chargeback reason, disputed amount, evidence details, etc.
06
Save the changes and submit the form.
07
Review the submitted chargebacks in the 'Manage Chargebacks' section.
08
Take necessary actions to resolve the chargebacks according to your business policies.

Who needs managing chargebacks - setting?

01
Managing chargebacks - setting is needed by businesses that accept customer payments and occasionally face chargeback disputes.
02
It is particularly useful for e-commerce platforms, online marketplaces, and businesses dealing with online transactions.
03
Chargebacks often occur in industries with a higher risk of fraud, such as online retail, travel, and subscription services.
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