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PUBLIC UTILITY COMMISSION OF TEXAS SUBSTANTIVE RULES. CHAPTER 25. ELECTRIC.PAGE 1 OF 105The Public Utility Commission of Texas (commission) proposes new 25. 471 25.485, 25.49125.492, Consumer Protection
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The proposed new customer protection refers to regulations or guidelines designed to enhance the safeguarding of consumer rights and ensure fair treatment in financial or commercial transactions.
Entities such as financial institutions, service providers, and other businesses that interact with consumers and are subject to regulatory oversight are required to file for proposed new customer protection.
To fill out the proposed new customer protection, follow the provided guidelines and templates, ensuring all required information is accurately completed and submitted to the appropriate regulatory body.
The purpose of proposed new customer protection is to establish standards that ensure customers are treated fairly, protected from fraud, and provided with clear and accurate information regarding products and services.
Essential information that must be reported includes company details, customer interaction policies, compliance measures, and any violations or breaches of consumer rights.
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