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Return Goods Authorization Form SECTION I: For internal use RGA Number Date Authorized By: Signature: SECTION II: To be completed, and signed by customer RETURNED BY:INSTRUCTIONS:Company/Customer
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How to fill out a returned goods authorization

How to fill out a returned goods authorization
01
To fill out a returned goods authorization, follow these steps:
02
Gather all the necessary information about the returned goods, such as the product details, quantity, and reason for return.
03
Contact the supplier or the company's customer service department to request a returned goods authorization form.
04
Fill out the form with the required details, including your name, contact information, and any additional information requested.
05
Provide a clear description of each item being returned, including the product name, SKU, and any unique identifiers.
06
Specify the quantity of each item being returned and the reason for the return, such as defects, wrong size, or dissatisfaction.
07
If applicable, include any supporting documentation, such as photos or invoices, to explain the reason for the return.
08
Double-check all the information provided on the form to ensure its accuracy and completeness.
09
Submit the filled-out form to the supplier or the designated contact person through the specified communication channel, such as email or fax.
10
Keep a copy of the filled-out form and any supporting documentation for your records.
11
Follow up with the supplier or the company's customer service department to ensure the returned goods authorization has been received and processed.
Who needs a returned goods authorization?
01
A returned goods authorization is required by anyone who wishes to return goods to a supplier or a company. It is typically needed in situations such as:
02
- Customers who want to return purchased products due to defects, damaged goods, or dissatisfaction.
03
- Retailers or distributors who need to return excess or unsold inventory.
04
- Manufacturers or wholesalers who received faulty or incorrect items from a supplier.
05
- Individuals who received gifts and want to return or exchange them.
06
- Anyone who needs to initiate a return process as per the supplier's or the company's return policy.
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What is a returned goods authorization?
A returned goods authorization (RGA) is a document that allows a customer to return goods to a manufacturer or supplier. It provides an official approval for the return and is often necessary for processing returns.
Who is required to file a returned goods authorization?
Typically, the customer who wishes to return an item is required to file a returned goods authorization with the supplier or manufacturer.
How to fill out a returned goods authorization?
To fill out a returned goods authorization, gather necessary information such as the invoice number, item descriptions, quantities, reasons for return, and any relevant customer details. Complete the RGA form by providing all required information and submit it to the supplier.
What is the purpose of a returned goods authorization?
The purpose of a returned goods authorization is to facilitate the efficient and organized return of goods, ensuring that all parties are aware of the return process and that the transaction can be properly tracked and processed.
What information must be reported on a returned goods authorization?
On a returned goods authorization, you must report the customer’s information, item details (such as SKU and quantity), invoice number, reason for return, and any other specifics requested by the supplier.
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