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Information Technology Services Guidelines User Guidelines for Securing Offices, Workspaces, and Documents1Guidelines No. Owner: Approved by: Issued:ITS1006G Rev: E IT Security and Compliance Sheryl
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Start by providing a clear and concise overview of the purpose of the user guidelines.
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Break down the guidelines into specific sections and topics to make it easier for users to navigate and find the information they need.
03
Clearly explain any terminology or jargon that may be used in the guidelines to ensure users understand the content.
04
Provide step-by-step instructions or procedures for using specific features or functionalities of a product or system.
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Include examples or case studies to illustrate how users can apply the guidelines in practical situations.
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Use visual aids, such as diagrams or screenshots, to enhance understanding and provide visual reference.
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Organize the guidelines in a logical sequence that follows the user's journey or workflow.
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Consider the target audience and their level of knowledge or expertise when determining the level of detail to include.
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Review and update the guidelines periodically to ensure they remain accurate and relevant.
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Test the usability of the guidelines with a sample group of users to gather feedback and make improvements as needed.

Who needs user guidelines for?

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User guidelines are needed by anyone who interacts with a product, system, or service. This can include:
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- New users who need to understand how to use a product or system for the first time.
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- Existing users who want to learn about advanced features or functionalities.
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- Support or help desk staff who assist users with troubleshooting and problem-solving.
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- Developers or technical teams who need to understand how to integrate or interact with a product or system.
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- Designers who want to ensure their user interface or user experience designs align with the intended usage.
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- Stakeholders or decision-makers who need to review or approve the guidelines before implementation.
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- Training or documentation teams who create training materials or user manuals based on the guidelines.
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User guidelines are intended to provide instructions and information on how to use a product or service effectively and safely.
Typically, manufacturers, service providers, or organizations that develop products or services are required to file user guidelines for compliance and consumer safety.
To fill out user guidelines, one should follow a structured format outlining the product or service usage, safety measures, troubleshooting tips, and customer support information.
The purpose of user guidelines is to ensure that users have clear, concise information on how to properly use a product or service while minimizing risks and improving user experience.
User guidelines must report information including product/service description, usage instructions, safety warnings, maintenance tips, and contact information for support.
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