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PHARMACEUTICAL PRODUCTS RECALL GUIDELINES June 2015 Traders Licensing and Compliance Division of Drug Office, Department of Health Hong Kong SAR, China Room 20012002, 20/F, Sunlight Tower, 248 Queens
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How to fill out recall guidelines - drugoffice:

01
Start by reading and understanding the recall guidelines provided by the drug office. Familiarize yourself with the purpose and requirements of the recall process.
02
Gather all the necessary information and documents related to the product recall. This may include batch numbers, expiration dates, manufacturing dates, and any other relevant information.
03
Fill out the recall form accurately and completely. Provide all the requested details, such as product information, reasons for recall, and the scope of the recall.
04
Clearly state the corrective actions to be taken during the recall process. This may include instructions for returning the product, disposing of it, or arranging for repairs or replacements.
05
Attach any supporting documentation, such as test reports, investigation findings, or customer complaints, if required by the recall guidelines.
06
Review the completed recall form thoroughly to ensure all the necessary information has been provided and that there are no errors or omissions.
07
Submit the filled-out recall form to the drug office within the specified timeframe mentioned in the guidelines. Follow any specific submission procedures mentioned in the guidelines, such as submitting electronically or through regular mail.
08
Keep a copy of the filled-out recall form and any accompanying documents for your records.

Who needs recall guidelines - drugoffice?

01
Pharmaceutical companies: Manufacturers, distributors, and retailers involved in the production and distribution of pharmaceutical products need to follow recall guidelines provided by the drug office. This ensures that any recalled products are handled and managed properly to protect public health and safety.
02
Healthcare professionals: Doctors, pharmacists, and other healthcare professionals who prescribe or dispense pharmaceutical products need to be aware of recall guidelines. This enables them to identify and take appropriate actions if they come across any recalled products.
03
Consumers: It is essential for consumers to be aware of recall guidelines provided by the drug office. This allows them to stay informed about any potential risks associated with the products they use and take necessary actions if they have purchased or are using a recalled product.
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Recall guidelines - drugoffice provide instructions on how to carry out recalls of pharmaceutical products in Hong Kong.
Manufacturers, importers, and wholesale dealers of pharmaceutical products are required to file recall guidelines with the drugoffice.
Recall guidelines - drugoffice can be filled out online through the drugoffice portal by providing all necessary information regarding the recall process.
The purpose of recall guidelines - drugoffice is to ensure the safe and effective recall of pharmaceutical products in case of quality or safety issues.
Recall guidelines - drugoffice must include details of the products being recalled, reasons for the recall, recall strategy, and contact information.
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