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HUMAN RESOURCES POLICY Resolution Policy and ProcedureVersion:1 (Replaces Grievance Policy and Procedure) Head of Employee Relations, Head of Policy and Engagement/HR Policy Managers 30 September
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Start by clearly defining the issue or conflict that needs resolution.
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Identify all parties involved and gather relevant information and documentation.
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Establish a clear timeline for resolving the issue and assign responsibilities to each party.
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Resolution policy and procedure is a set of guidelines and steps that an organization follows to address and resolve issues, conflicts or complaints.
All organizations are required to have a resolution policy and procedure in place.
Resolution policy and procedure can be filled out by outlining the steps to be taken in case of conflicts or issues, as well as providing contact information for reporting.
The purpose of resolution policy and procedure is to provide a structured approach to resolving conflicts and addressing issues within an organization.
Information that must be reported on resolution policy and procedure includes steps to be taken, contact information, timelines for resolution, and escalation procedures.
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