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CITY OF TACOMA / TACOMA PUBLIC UTILITIES TRANSMISSION AND DISTRIBUTION REQUEST FOR BIDS LED LUMINARIES AND ACCESSORIES SPECIFICATION NO. PT210680FCity of Tacoma Power / Transmission and Distribution

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What is customer service policies?

Customer service policies are guidelines and procedures put in place by a company to ensure consistent and high-quality customer service.

Who is required to file customer service policies?

All companies that provide goods or services to customers are required to file customer service policies.

How to fill out customer service policies?

To fill out customer service policies, companies must outline their customer service standards, procedures for handling customer complaints, and training protocols for employees.

What is the purpose of customer service policies?

The purpose of customer service policies is to improve customer satisfaction, streamline processes, and ensure consistent service quality.

What information must be reported on customer service policies?

Customer service policies must include details on how customer complaints are handled, response times, escalation procedures, and employee training programs.

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