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STANDPOINT COMPREHENSIVE USERS MANUAL09001601REV05SCANPOINT Comprehensive Users Manual Effective: June 18, 202109001601REV05CONTACT INFORMATION To obtain additional information, contact Marathon Customer

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What is product service and support?

Product service and support refers to the assistance provided to customers who have purchased a product or service, including troubleshooting, repairs, and training.

Who is required to file product service and support?

Companies who offer products or services that come with warranties or service agreements are required to file product service and support.

How to fill out product service and support?

To fill out product service and support, companies need to document all customer interactions related to troubleshooting, repairs, and training, and submit this information to the appropriate regulatory authorities.

What is the purpose of product service and support?

The purpose of product service and support is to ensure that customers receive assistance when they encounter issues with a product or service, and to uphold the terms of any warranties or service agreements.

What information must be reported on product service and support?

Companies must report details of customer interactions, including the nature of the issue, steps taken to resolve it, and any follow-up actions needed.

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