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ODISHA ELECTRICITY REGULATORY COMMISSION PLOT NO.4, CHUNUKOLI, SHAILASHREE VICAR, BHUBANESWAR 751021 TEL. No. 2721048, 2721049, FAX: 2721053/2721057 Email: orierc@gmail.com/orierc@rediffmail.com Website:

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What is model terms and conditions?

Model terms and conditions are standardized rules and regulations that define the agreement between two parties, typically a business and its customers.

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Any business that offers goods or services to customers is required to have model terms and conditions in place.

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The purpose of model terms and conditions is to protect both the business and the customer by clearly outlining their rights and responsibilities.

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Model terms and conditions should include details on payment terms, returns and refunds policy, customer support contact information, and any disclaimers or limitations of liability.

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