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Customer Service Course 1819 March 2019 Executive Plaza (600 Caroline Street), Fredericksburg, VA The goal of this customer service class is to create a standard level of knowledge with respect to

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Customer service plan department is responsible for handling customer inquiries, complaints, and feedback in order to improve customer satisfaction and retention.

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The purpose of customer service plan department is to ensure that customers receive timely and effective assistance when they have questions, concerns, or feedback about a company's products or services.

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