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ITEM NO: 6 Report To:EXECUTIVE Boardwalk:16 November 2011Executive Member/Reporting Councillor Gerald P Mooney Executive Member, Learning Officer: and Achievement Adam Allen Assistant Executive Director,
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How to fill out customer contact and care

01
Gather all necessary contact information from the customer, including name, address, phone number, and email.
02
Create a customer profile in the CRM system and input their contact details.
03
Record any special preferences or notes about the customer's care requirements.
04
Regularly update the customer's contact and care information as needed.
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Use the contact and care information to personalize communication and provide excellent service to the customer.

Who needs customer contact and care?

01
Any business or organization that interacts with customers or clients on a regular basis can benefit from implementing customer contact and care processes.
02
This includes industries such as retail, hospitality, healthcare, and professional services.
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Customer contact and care refers to the interactions and support provided to customers to address their needs, concerns, and inquiries.
Businesses or organizations that interact directly with customers are required to file customer contact and care.
Customer contact and care forms can be filled out online or through a designated platform provided by the company.
The purpose of customer contact and care is to ensure that customers are satisfied with the products or services provided and to address any issues they may have.
Information such as customer interactions, feedback, complaints, resolutions, and follow-up actions must be reported on customer contact and care.
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