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Get the free Knowledge Base Category - University of Utah IT Portal

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CLIENT INFORMATION PLEASE READ CAREFULLY The following information will help familiarize you with our office procedures, as well as provide information about your rights and responsibilities with
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01
Identify the main topics or categories that align with the information in your knowledge base.
02
Create a clear and concise title for each category.
03
Develop subcategories if necessary to further organize the content.
04
Determine the type of content that should be included in each category such as articles, FAQs, videos, etc.
05
Populate each category with relevant and accurate information.
06
Regularly review and update the content to ensure it remains current and useful.

Who needs knowledge base category?

01
Businesses providing products or services that require customer support.
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Organizations looking to centralize information for internal or external use.
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Websites or apps that want to provide self-service options for their users.
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Any entity looking to organize and share information in a structured way.
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Knowledge base category is a classification system used to organize and categorize information and data.
All companies and organizations that wish to efficiently manage and access their information.
Knowledge base category can be filled out by organizing information into relevant categories and subcategories.
The purpose of knowledge base category is to make information easily accessible and searchable.
Information such as documents, articles, FAQs, and other resources that provide valuable knowledge.
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