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CLIFTON WATER DISTRICT
POSITION DESCRIPTION
POSITION TITLE:Lead Customer Service RepresentativeDEPARTMENT:AdministrationDATE: May 14, 2020POSITION SUMMARY:
The Lead Customer Service Representative
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Who needs customer service representative?
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What is customer service representative?
Customer service representative is a person who interacts with customers on behalf of a company, providing information about products and services, handling complaints, and resolving issues.
Who is required to file customer service representative?
Companies that have customer service representatives as part of their operations are required to file customer service representative.
How to fill out customer service representative?
To fill out customer service representative, companies need to provide detailed information about their customer service operations, including the number of representatives, their roles and responsibilities, and any training they have received.
What is the purpose of customer service representative?
The purpose of customer service representative is to ensure that customers receive satisfactory service and assistance when interacting with a company, ultimately leading to customer satisfaction and loyalty.
What information must be reported on customer service representative?
Information that must be reported on customer service representative includes the number of representatives, their training and experience, customer satisfaction metrics, and any complaints or issues that have been resolved.
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