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FORMAL CONSUMER COMPLAINT to Department of Housing, Buildings & Construction Division of Plumbing 500 Hero St, 1st Floor Frankfort, KY 406011987 Phone #: 5025730397 Fax #: 5025731058 Email: plumbing@ky.gov

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How to fill out formal consumer complaint

01

Start by clearly stating your complaint by providing details such as product or service purchased, date of purchase, and issue faced.

02

Include any relevant documentation such as receipts, invoices, or emails that support your complaint.

03

Address the complaint to the appropriate person or department within the company, if possible.

04

Be concise and professional in your communication, avoiding any inflammatory language or personal attacks.

05

Clearly state your desired resolution or outcome, whether it be a refund, replacement, or compensation.

06

Follow up on your complaint if you do not receive a response within a reasonable timeframe.

Who needs formal consumer complaint?

01

Anyone who has experienced a problem or issue with a product or service they have purchased and wants to seek a resolution from the company or organization.

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What is formal consumer complaint?

A formal consumer complaint is a documented statement submitted by a consumer that details grievances regarding a product or service, seeking resolution from a company or regulatory authority.

Who is required to file formal consumer complaint?

Any consumer who has purchased a product or service and experienced issues such as defects, poor service, or unmet expectations is required to file a formal consumer complaint.

How to fill out formal consumer complaint?

To fill out a formal consumer complaint, gather all relevant information, including purchase details and correspondence with the seller, then complete a complaint form provided by the company or regulatory body, ensuring all information is accurate and clear.

What is the purpose of formal consumer complaint?

The purpose of a formal consumer complaint is to notify the business or regulatory authority of a consumer's dissatisfaction, prompting them to investigate and potentially resolve the issue.

What information must be reported on formal consumer complaint?

The formal consumer complaint must include the consumer's contact information, a description of the product or service, details of the complaint, any previous resolutions attempted, and copies of relevant documents such as receipts.

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