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Town of Gawker Customer Feedback Survey www.gawler.sa.gov.au Your feedback is welcomed, positive or constructive, as well as any suggestions you may have. Tell us about your experience, it will assist

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What is customer service and online?

Customer service and online refers to the support and assistance provided to customers through online channels, such as websites, chat platforms, and email.

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Any business or organization that offers products or services online and interacts with customers through online channels is required to provide customer service and support.

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The purpose of customer service and online is to enhance customer satisfaction, build trust and loyalty, resolve issues promptly, and ultimately improve the overall customer experience.

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Information reported on customer service and online may include customer inquiries, feedback, complaints, resolution times, customer satisfaction ratings, and overall performance metrics.

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