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UNIT 2 TELEPHONE TECHNIQUES Structure 2.0 2.1 2.2Objectives Warm Up Speaking and Listening: Commonly Used Phrases in Telephone2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10Conversations Reading: Conference Calls
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What is unit 2 telephone techniques?
Unit 2 telephone techniques is a training course designed to improve phone communication skills.
Who is required to file unit 2 telephone techniques?
Employees who regularly use the telephone as part of their job responsibilities are required to file unit 2 telephone techniques.
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Unit 2 telephone techniques can be filled out online through the company's training portal. Employees must watch the training videos and complete the assessment at the end.
What is the purpose of unit 2 telephone techniques?
The purpose of unit 2 telephone techniques is to improve phone communication skills and enhance customer service.
What information must be reported on unit 2 telephone techniques?
Employees must report their understanding of effective phone communication strategies and their ability to apply them in real-life scenarios.
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