Get the free Consumer Complaint Form - dos ny

A form for New York State residents to file a consumer complaint regarding disputes with companies or merchants. It includes instructions for mediation and necessary consumer and company information.

How to fill out consumer complaint form

How to fill out Consumer Complaint Form

1. Obtain a copy of the Consumer Complaint Form from the relevant authority or organization.
2. Fill in your personal details, including your name, address, and contact information.
3. Provide information about the company or service provider you are complaining about, including their address and contact details.
4. Describe the issue you are experiencing clearly and concisely, including dates, times, and facts.
5. Include any supporting documents or evidence, such as receipts, emails, or photos.
6. Specify the resolution or outcome you seek from your complaint.
7. Review the form for accuracy and completeness.
8. Submit the completed form according to the instructions provided, either online, by mail, or in person.

Who needs Consumer Complaint Form?

1. Consumers who have experienced a problem with a product or service they have purchased.
2. Individuals seeking compensation or resolution for issues related to unfair business practices.
3. Anyone looking to report fraud or misconduct by a company or service provider.
4. People who want to ensure their complaints are formally recorded and addressed by authorities.

People Also Ask about

What are the 4 types of complaints?

When customers are dissatisfied with the service you're providing, they will be one of four kinds of complainers: aggressive, expressive, passive or constructive. So how do you identify which type of customer you are dealing with and the best way to respond?

What is an example of a complaint message?

My complaint is that [list what you think went wrong or wasn't done properly. Be as clear as you can. It can help to make it short and to the point]. This situation has caused me [describe the impact this issue has had on you, your family or others who have been affected by the problem].

How do I write a consumer complaint?

A. If the complaint is regarding the defect of goods /Items, or about the deficiency of service then provide details of deficiency/ type of services and date/year of purchase of goods/ service received. B. Details of the items/goods (provide information about defect/supplying of less quantity of goods/items.)

What are some common consumer complaints?

What are the most common customer complaints? Long wait times to reach a customer support agent. Customer support agents aren't knowledgeable or don't have the right context. Customers have trouble navigating the automated system. Agents aren't friendly or polite. Poor problem resolution. Difficult self-service navigation.

What are good lines for a complaint letter?

I wish to complain in the strongest terms about… REQUEST FOR ACTION I would like you to investigate this matter, and let me know your decision. I would like a full/partial refund as soon as possible. Could you please arrange for me to receive a new (radio/CD, etc) or refund my money in full?

How do you write a powerful complaint letter?

Be honest and straightforward. Write to the point, and in clear language. Do not include subjective opinions, except to the effect that your expectations were higher - for example, that you would have expected a better service from such a prominent company, or the product to be free of faults.

What is an example of a customer complaint?

Businesses should be prepared to handle the following examples of customer complaints: Product issues: Defective, damaged, or poor-quality products. Slow response times: Delayed customer support or unhelpful service.

How do I write a customer complaint form?

Are you looking to write an effective complaint letter? It's helpful to explain the problem and say how you want the company to resolve it. Make the letter clear and include only the details that describe the problem and the resolution you want.

For pdfFiller’s FAQs

What is Consumer Complaint Form?

A Consumer Complaint Form is a document that consumers can fill out to report issues or grievances they have experienced with a product or service.

Who is required to file Consumer Complaint Form?

Any consumer who has experienced dissatisfaction or issues with a product or service can file a Consumer Complaint Form.

How to fill out Consumer Complaint Form?

To fill out a Consumer Complaint Form, a consumer should provide their personal information, details about the product or service, a description of the complaint, and any supporting documentation.

What is the purpose of Consumer Complaint Form?

The purpose of the Consumer Complaint Form is to provide a structured way for consumers to communicate their grievances to companies or regulatory bodies and seek resolution.

What information must be reported on Consumer Complaint Form?

The information that must be reported includes the consumer's contact details, the name of the company or service provider, a description of the issue, the product or service involved, and any relevant dates or documentation.