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Highfields School POLICY NO: 13COMPLAINTS PROCEDURERevision No Date Issued Authorised by Date approved Minute number Implementation Date Review Date5 DCC Sept 2020 Full Governors 24 Sept 2020 11/201

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How to fill out complaints procedure - highfields

01

Identify the issue or problem that you want to complain about.

02

Contact the appropriate person or department at Highfields to inform them about your complaint.

03

Fill out the complaints procedure form provided by Highfields with details of the complaint.

04

Make sure to include any relevant information or evidence to support your complaint.

05

Submit the completed complaints procedure form according to the instructions provided by Highfields.

06

Follow up with Highfields to ensure that your complaint is being addressed and resolved in a timely manner.

Who needs complaints procedure - highfields?

01

Students, parents, or staff members at Highfields who have an issue or problem that they want to formally address and seek resolution for.

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What is complaints procedure - highfields?

The complaints procedure at Highfields is a formal process that allows individuals to raise grievances or concerns regarding services, conduct, or policies.

Who is required to file complaints procedure - highfields?

Any individual, including students, parents, or staff members, who has a concern or grievance related to Highfields is required to file a complaint.

How to fill out complaints procedure - highfields?

To fill out the complaints procedure at Highfields, individuals should complete a designated complaint form and submit it to the appropriate department or authority.

What is the purpose of complaints procedure - highfields?

The purpose of the complaints procedure at Highfields is to ensure that all grievances are addressed fairly and systematically, promoting accountability and continuous improvement.

What information must be reported on complaints procedure - highfields?

The information required includes the complainant's details, a description of the complaint, relevant dates, and any evidence supporting the claim.

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