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Prescribe 360 Reporting
Windows Server 2008 R2
Installation and Configuration Manual the latest version of this manual is available from the
Nuance Healthcare Support Platform on Article 5648. PN
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How to fill out creating a support case
How to fill out creating a support case
01
Log in to the support portal or website of the company providing the support.
02
Look for the option to create a support case or submit a ticket.
03
Fill out the required fields such as name, contact information, and a detailed description of the issue or question.
04
Provide any relevant attachments or screenshots that may help the support team understand the issue better.
05
Review the information provided before submitting the support case.
Who needs creating a support case?
01
Anyone who is experiencing technical issues with a product or service provided by the company may need to create a support case.
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What is creating a support case?
Creating a support case is the process of formally documenting an issue or request for assistance with a product or service. This allows the support team to track and address the user’s concerns effectively.
Who is required to file creating a support case?
Any user or customer experiencing issues with a product or service is required to file a support case in order to receive assistance from the support team.
How to fill out creating a support case?
To fill out a support case, provide essential details such as your contact information, a description of the issue, any relevant screenshots or error messages, and the urgency of the request. Follow the specific instructions provided by the support portal.
What is the purpose of creating a support case?
The purpose of creating a support case is to ensure that user issues are recorded, tracked, and resolved in a systematic manner, enhancing communication between the user and the support team.
What information must be reported on creating a support case?
When creating a support case, it is important to report your contact details, a detailed description of the problem, steps to reproduce the issue, and any relevant error codes or messages encountered.
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