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PolicySchool Complaints Policy 2023Ratification date30th August 2023Last reviewed onJuly 2023Next review dateJuly 2024SignatoriesActing HeadteacherChair of Governors0Model School Complaints Policy

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How to fill out complaints and concerns

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Identify the issue or concern you want to address.

02

Gather any relevant information or documentation related to the complaint.

03

Contact the appropriate department or individual within the organization to submit your complaint.

04

Provide a detailed explanation of the issue, including any supporting evidence or documentation.

05

Follow up on the status of your complaint and communicate any additional information or updates as needed.

Who needs complaints and concerns?

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Anyone who has experienced a problem or issue that needs to be addressed

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Customers or clients who are unsatisfied with a product or service

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Employees who have concerns about workplace practices or policies

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Members of the public who have feedback or complaints about government services

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What is complaints and concerns?

Complaints and concerns are expressions of dissatisfaction or issues that individuals have regarding a product, service, or organization.

Who is required to file complaints and concerns?

Anyone who has a complaint or concern can file them, regardless of their relationship with the product, service, or organization.

How to fill out complaints and concerns?

Complaints and concerns can be filled out by providing detailed information about the issue, including date, time, location, and any relevant documentation.

What is the purpose of complaints and concerns?

The purpose of complaints and concerns is to bring attention to issues that need to be addressed and resolved by the relevant parties.

What information must be reported on complaints and concerns?

Complaints and concerns must include detailed information about the issue, as well as contact information for follow-up.

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