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Address: JD House, 27 Stiemens Street Braamfontein, Johannesburg, 2001 P.O. Box 31533 Braamfontein, Johannesburg, 2017 Email: Enquiries@inforegulator.org.za The Information Regulator (Regulator) is
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Ensure you have all necessary information and documentation related to the complaint or investigation.
02
Review any applicable policies and procedures that outline the process for filing complaints and investigations.
03
Complete any required forms or documents with detailed and factual information about the issue.
04
Submit the complaint or investigation through the appropriate channels as outlined by the organization or regulatory body.
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Follow up on the status of the complaint or investigation as needed.

Who needs complaints and investigations officer?

01
Organizations looking to address internal disputes or concerns.
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Regulatory bodies responsible for investigating claims of misconduct or non-compliance.
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Individuals seeking to report grievances or violations within an organization.
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Complaints and investigations officer is responsible for handling complaints and conducting investigations within an organization.
Certain organizations are required to appoint a complaints and investigations officer as per regulations.
The complaints and investigations officer should be appointed and their contact details should be made known to employees.
The purpose of complaints and investigations officer is to ensure that complaints are properly addressed and investigations are conducted fairly.
Details of complaints received, actions taken, and investigation outcomes must be reported on complaints and investigations officer.
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