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Complaints ProcedureRevised date January 2024 Review date January 2025 Groves Health Complaints Procedure April 2024Groves Health Complaints Procedure Author/Editor VersionB Snell 1.1Date of Review:Reviewed

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What is complaints procedure - practice365?

The complaints procedure for Practice365 is a formal process established to address and resolve grievances or issues raised by patients or staff regarding the services provided.

Who is required to file complaints procedure - practice365?

Any individual, including patients, caregivers, or staff members who have experienced or witnessed an issue or concern with the services of Practice365, is required to file the complaint.

How to fill out complaints procedure - practice365?

To fill out the complaints procedure for Practice365, individuals should complete the designated complaint form, providing detailed information about the issue, including the date, nature of the complaint, and any relevant witnesses.

What is the purpose of complaints procedure - practice365?

The purpose of the complaints procedure for Practice365 is to ensure that all concerns are taken seriously, provide a channel for resolution, promote transparency, and improve service delivery based on feedback.

What information must be reported on complaints procedure - practice365?

The complaints procedure must include information such as the complainant's contact details, a clear description of the complaint, the date of the incident, and any relevant supporting evidence.

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